This policy (together with our terms of website use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is TMG Support Ltd of 1 Wilford Business Park, Ruddington Lane, Nottingham NG11 7EP.
1 Information we may collect from you
1.1 We may collect and process the following data about you:
1.1.1 information that you provide by filling in forms on any of our websites, www.themediagroup.tv ,www.tmgsupport.co.uk , raf.themediagroup.tv and respect.tmgsupport.co.uk ("our sites");
1.1.2 information that you provide when you report any problem with any of our sites;
1.1.3 any correspondence that you have with us;
1.1.4 any surveys that we ask you to complete and use for research purposes, although you do not have to respond to them;
1.1.5 details of transactions you carry out through any of our sites and of the fulfilment of your orders; and
1.1.6 details of your visits to any of our sites and the resources that you access.2 IP addresses and cookies
2.1 We may collect information about your computer, including (where available) your IP address, operating system and browser type, for system administration [and to report aggregate information to our advertisers]. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
2.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our sites and to deliver a better and more personalised service. They enable us:
2.2.1 to estimate our audience size and usage pattern;
2.2.2 to store information about your preferences, and so allow us to customise our sites according to your individual interests;
2.2.3 to speed up your searches; and
2.2.4 to recognise you when you return to any of our sites.
3.2 Where we have given you (or where you have chosen) a password that enables you to access certain parts of any of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
3.3 Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.4 Uses made of the information
4.1 We use information held about you in the following ways:
4.1.1 to ensure that content from any of our sites is presented in the most effective manner for you and for your computer;
4.1.2 to provide you with information, products and/or services that you request from us or, where you have consented to be contacted for such purposes, that we feel may interest you;
4.1.3 to carry out our obligations arising from any contracts entered into between you and us;
4.1.4 to allow you to participate in interactive features of our service, when you choose to do so; and5 Disclosure of your information
5.1 We may disclose your personal information to third parties:
5.1.1 in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
5.1.2 if TMG Support Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
5.1.3 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of website or any other agreements; or to protect the rights, property or safety of tmg.tv Ltd, our customers or others.6 Your rights
6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com
6.2 Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.7 Access to information